Privacy Policy

Privacy Policy

Last updated: January 2026

The B Town Eatery is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Business Information

The B Town Eatery
Address: 12 Sturt Street, Ballarat Central VIC 3350, Australia
Phone: +61 3 5332 2548
Email: info@thebtowneatery.com.au
Website: https://thebtowneatery.com.au

2. Information We Collect

We may collect personal information including, but not limited to:

  • Name
  • Email address
  • Phone number
  • Order or enquiry details
  • Any information you voluntarily provide via forms or email

3. How We Collect Information

Personal information may be collected when you:

  • Visit our website
  • Contact us by phone or email
  • Submit an online enquiry or booking request
  • Place an order or make a reservation

4. How We Use Your Information

We collect personal information for purposes including:

  • Responding to enquiries and bookings
  • Processing orders and payments
  • Providing customer service
  • Improving our products, services, and website
  • Meeting legal and regulatory requirements

5. Disclosure of Personal Information

We do not sell or rent your personal information. We may disclose information only where required by law or to trusted service providers who assist us in operating our business, provided they comply with privacy obligations.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure.

7. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and website performance. You may disable cookies through your browser settings if you prefer.

8. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if the information is inaccurate or outdated.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon publication on our website.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
info@thebtowneatery.com.au